Accommodation Policy

Dear Guest,

Thank you for booking your accommodation at The Zunguness. We look forward to hosting you.

Please read through our accommodation policy below carefully before confirmation and payment, as we hold guests liable for accepting these conditions upon confirmation of their bookings. If you are making a booking on behalf of other guests as well, please be sure to share this policy with them as well. Please feel free to contact us should you have any questions.

1CANCELLATIONS
If cancellation of a reservation happens within 3 days of your scheduled arrival, we reserve the right to charge the full reservation rate to the person who made the reservation due to the short notice and affect it has upon business.

If we manage to full your room with another booking, we will gladly refund you for your booking.
2ACCOMMODATION CONDITIONS
Our first and foremost commitment is to the bride and groom. If you are a guest attending a wedding at the Zunguness, please be aware that the bride and groom have first choice to accommodation booked for their immediate family. If you book a room in advance and the couple should decide to need it, we retain full rights to move you to an alternative room should we need to. We will contact you should this occur to notify you.

If we are hosting a wedding, unfortunately we cannot offer accommodation to any external parties as we offer exclusivity of the venue to our wedding clients. If you are a client not attending a wedding who books and pays for a room in advance, we hold the right to contact you and inform you that we may need to move you to alternative rooms should a wedding party book over that same period as your stay.

If you are attending a wedding – Please note that if you book rooms in a cottage of ours and do not take all of the rooms available in that cottage, we may book other guests of the wedding into the outstanding rooms in the same cottage as you, if we need to do so to meet the requirements set to us by the bride and groom.

Don’t worry, you will all be friends by the end of the wedding if you weren’t already!

All personnel who enter our property, the Zunguness, are solely responsible for the safety of themselves, their minors and their possessions whilst on our property. Our staff and our owners are not responsible for any mishap, injury or loss/damage of property or persons that may occur whilst at our venue.

Our accommodation is B&B self-service. We will provide breakfast for our guests between 8 – 10:30AM.

Please note that we do not allow cooking inside our houses on stoves or in ovens. You are welcome to make use of the microwave, arrange braais and bring food that can be kept in the fridge provided by us.
3SAFETY
We ask that guests do not bring weapons of any form, fireworks or explosive matters onto our premises. We promote peace.
4A LITTLE SIDE NOTE
Please note that currently none of our rooms are equipped with TV’s, however they are available upon request.

Alternatively, we do encourage you to take the opportunity to form good conversations with others around you and, of course, enjoy the exquisite scenery.

All our rooms are equipped with underfloor heating that is sure to keep you warm. We do not have additional portable heaters. Please inform us if you feel that you should need some extra warmth.

Each of our accommodation houses are unique in appearance and décor, ranging from regal luxury, to clean simplicity. Please be sure to inform us well in advance should you have any special requirements for your stay, so we may ensure that we meet your needs best as possible.

Please note we are a B&B, we do not provide lunches and dinners for our guests. Should you wish to eat out, please visit www.nottiesbreakaways.co.za for a good list of all the places in the area you could visit for entertainment and food.

NB: The Zunguness will send you this Accommodation Policy upon booking/enquiring with us regarding our accommodation. We also display the Accommodation Policy on our website to view. Upon confirming your booking with the Zunguness, we take your confirmation as you accepting our terms and conditions set out in this policy and we shall hold you responsible should you not abide by the Terms and Conditions set out in this document. If you are booking on behalf of other guests, please show them the accommodation policy, as we will treat all guests liable for accepting our Terms and Conditions stated in this document and on our website, even if another personnel booked their room on their behalf.
5CHECK INS & OUT
Check in is routinely from 1 – 2pm, however for wedding bookings we are lenient. All accommodation check in times must be communicated with us beforehand. If you are arriving later that 7pm, you will need to collect your room keys from our security. Staff will not be available to escort you to your room.

Check out time is 10am sharp. We hold the right to ask you to vacate the rooms should you overstay this time, as our cleaning staff require sufficient time to clean the rooms.
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